Archived Agency News
Jefferson County commissioners praise turnaround of the Community Action Council
Jefferson County commissioners praise action council staff, board for improvements
JAN 6, 2017
STEUBENVILLE — The Jefferson County commissioners on Thursday praised the staff and board of directors at the county’s Community Action Council for turning around its performance.
Commissioners 18 months ago were talking about removing contracts from the agency because of its poor performance. Commissioners at the time asked the CAC to bring in a third party to do a study on the operations of the CAC.
Mike McGlumphy, CAC chief operating officer, gave the commissioners an update on operations, saying the agency met all of the state standards during a recent inspection.
McGlumphy said there were numerous terminations and resignations during the year, with 24 new hires. The agency has 35 employees.
He said there are a lot of challenges ahead, but morale at the agency has greatly improved.
“We are rebuilding an agency,” McGlumphy said.
Robert Naylor, CAC board of directors chairman, noted the agency has been turned around and is moving forward.
Commissioner Tom Gentile said he has witnessed “a dramatic transformation on the board,” adding the board truly is involved in the agency’s operation. Gentile praised Delores Wiggins, a CAC board member, for coming forward to the commissioners with concerns about the agency.
“We are moving ahead. (Are we there), not quite,” Wiggins said.
Commissioner David Maple said there was a time when the commissioners had a “significant lack of confidence” in the agency. He said the agency has moved forward with the training the board received.
Commissioner Thomas Graham noted community action councils were formed in the 1960s to help people in need.
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