Home Energy Assistance Program (HEAP)
To schedule an appointment please call 1-844-493-1195.
The Home Energy Assistance Program (HEAP) is designed to help eligible low-income Ohioans meet the high costs of home heating. HEAP pays a one-time payment for most PUCO regulated utility customers reflecting their usage for the current winter heating season. Vouchers are issued to non-regulated utility customers, mastered-metered and other applicants who do not have a utility bill in their name. Households with elderly or disabled members may qualify for a larger amount of assistance, paid for with a combination of federal and state funds.
A special component of HEAP, the Winter Crisis Program (WCP) is administered by Community Action Agencies (CAA’s) throughout Ohio. The WCP provides assistance once per heating season to eligible households that are disconnected, threatened with disconnection, or have less than a ten-day supply of bulk fuel.
A CAC Outreach Worker will be in the Dillonvale and Amsterdam area's to take HEAP applications during the winter season.
The HEAP Summer Cooling Program helps all eligible households with their electric bills and provides air conditioners to anyone who has a severe breathing condition.
Appropriate Referrals to HEAP:
Low income, elderly or persons with disabilities, who receive a disconnect notice from their heating utility.
HEAP & PIPP PLUS CLIENT REQUIREMENT FORM
IF YOU ARE MORE THAN 5 MINUTES LATE, YOU WILL HAVE TO RESCHEDULE OR SIGN AS A WALK-IN
FAILURE TO HAVE ALL NECESSARY DOCUMENTS WILL RESULT IN YOU HAVING TO RESCHEDULE
To process your application for HEAP and/or PIPP+ assistance, you must have proof of the following information at the time of application. If someone who is not a household member is coming in for you, you must include Power Of Attorney or a NOTARIZED signed & dated permission note naming the person.
SOCIAL SECURITY CARDS:You must bring social security cards for all household members or a legal document showing SS numbers (Job & Family Service case print-out, income tax return, Social Security print-out, medical record or school document are examples). If any household member is not a US citizen, you must provide legal proof of status.
PROOF OF CITIZENSHIP:You must bring in proof of citizenship for ALL members of your household. (Social Security Cards, Birth Certificate, Hospital Birth Records, Baptismal Records, Indian Census Record, Military Service Record, U.S. Passport, Verified Citizenship for OWF Program, Voter Registration Cards)
INCOME: Proof of all income for every household member 18 or older from the date you come in 90 days back. The following is considered income:
- Wages: This includes every pay stub showing pay date, gross amount and deductions. No pay stubs can be missing.
- Social Security/SSI/SSDI: This can be your CURRENT yearly award letter or CURRENT bank statement. If you pay supplemental healthcare insurance, bring in written proof of monthly premiums.
- Child Support, Unemployment, Utility Allowance, Pensions, TANF/OWF, Alimony
- Self-employment: If you are self-employed, bring in detailed statement showing business name,
- gross income, business deductions and net profit for each month. You must bring in receipts for all deductions you are claiming, from the day you come in 90 days back.
- Other Income: If you are paid by someone to do odd jobs, bring in a detailed statement showing dates, what work you performed & amounts paid to you.
DEDUCTIONS:90 days back- from the date of your appointment- proof of child support, medical, dental, eye or supplementary health insurance deductions.
- Income Note:
- If you are an unmarried couple and/or if someone in your household 18 or older does not have income, you must bring in your Job & Family Service case print-out showing every household member.
- If a household member is 18 or older and attending high school or college, you must bring in proof of school enrollment.
*Please continue to 2nd page*
ZERO INCOME HOUSEHOLD:
-You must bring a notarized statement from any individual who is providing financial assistance showing date, their name, address, phone number & signature. This needs to be detailed showing every cash amount given to you directly or paid directly towards your monthly household & personal expenses.
If the bills are being paid directly to the creditor, proof of cancelled checks and receipts are required for the past 90 days.
-If the money is a loan, the note is required to be notarized. The loan statement from the individual or institution will be required to show repayment dates and interest rates – this included principle or principle and interest.
-In addition, you must bring in your Job & Family Service case print-out showing all household members and any assistance you are receiving. If you are not receiving financial assistance from anyone, you need to bring in an IRS Tax Transcript – (See Back of this form)
*Please Note: If there is someone in the household that is 18 years or older who has had zero income for 1 or more years, you WILL BE required to get an IRS Tax Transcript. – (See Back of this form)
Exception - if someone 18 years or older and is attending school, all that will be required is proof of enrollment.
-if you are a legally married couple, proof is not required
UTILITY BILLS/VENDOR SLIPS: Bring in your most current gas & electric bills even if you are not wanting assistance for both. Utility bills must be either in your name or a household member 18 or older. If you are applying for new service or transfer of service, you must contact & make arrangements with the utility companies and bring in new account numbers. If oil, propane, coal or wood is your main source of heat, bring in a vendor slip (this is not mandatory but will be helpful). If you are a new customer for bulk fuel, you should contact a fuel supplier and ask to add you as a new customer.
* IRS TAX TRANSCRIPT REQUEST
If the customer filed a tax return: 1-800-908-9946
If the customer did not file a tax return: 1-800-829-1040
(This method requires the customer to provide their Social Security Number, date of birth, stress address, and zip code. Please allow 5 to 10 calendar days.)
Internal Revenue Service (IRS)
Return and Income Verification Services (RAIVS) Team
P.O. Box 145500
Stop 2088 F
Cincinnati, Ohio 45250
Fax # 1-859-669-3592 or they can visit their local IRS office.
(This method requires the customer to provide their Social Security Number, date of birth, street address, and zip code)
(This method requires the customers to create a user ID and password to access the IRS system and then provide their Social Security Number, date of birth, street address, and zip code to view and print their transcript immediately)
|Robyn Gillette||HEAP Director||(740) 282-0971 Ext.165|